FAQ

Please find below the answers to our most frequently asked questions.

We are open 7 days a week. Our business hours are 9:00am to 9:00pm eastern time.

Download the Goldcoin wallet from the official website http://www.gldcoin.com/get-started/, then click the “Receiving Address” tab to obtain your unique Goldcoin Address.

Orders placed during regular business hours are processed within 1 hour. Orders placed after business hours are completed the following morning.

No. We don’t allow orders from IP addresses that host TOR, VPN, VPS, or those that host anonymizing or proxy services. No exceptions.

We require all buyers to make their purchase from the same location as their PayPal billing address.  If you live in Las Vegas, you should order from Las Vegas. No exceptions.

No. Only the customer’s first order will be verified. Once you’re verified, all subsequent orders are processed automatically. We strive to build a strong and long-term relationship with each of our loyal customers.

New customers are limited to 1 store item per week. Regular customers with an order history older than 2 months can request to have their weekly limits increased.

Weekly limits are currently reset every Friday morning.

Note: We reserve the right to telephone verify orders, require photo ID, and/or refuse service to any customer at our sole discretion. No sales to customers in the state of New York.